City of Cardiff Council has developed a state of the art Category 1 Alarm Receiving Centre (ARC) out of which operates the 24/7 Service team managing Telecare Cardiff, Housing Concierge & Locality Warden Services, and Security & Response services.
The CCTV system includes a remote monitoring of communal areas from a centrally located control room by a qualified team. This is staffed 24 hours a day / 7 days a week. There is a real time control of cameras and monitoring, which allows an appropriate response to any anti-social behaviour. All camera footage is recorded as appropriate and available for evidence in keeping with national quality regulations.
Closed circuit television cameras have become an important crime prevention and security measure. Cameras collate images which are transferred to a monitor recording device. These are available to be watched, reviewed and or/stored.
The storing of images means that post incident analysis is helpful not only in investigation by law enforcement but also in maintaining the rigour of tenancy agreements on behalf of the council.
The objective of the ARC is to provide a safer, more pleasant environment for all residents in Council High Rise blocks.